Privacy Policy
Legitimate interests to administer, improve and optimize the Services. We may also allow third parties and service providers to use cookies on our site to better tailor services, products and advertising on our site and other websites.
Most browsers automatically accept cookies by default, but you can choose to configure your browser to delete or refuse cookies through your browser controls. Please keep in mind that deleting or blocking cookies may negatively impact your user experience and may cause some of the Services, including certain general features and functionality, to not work properly or become unavailable. Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate reasons in accordance with this privacy policy. These circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as to ship products or through your use of social media widgets or login integrations, with your consent.
- With our subsidiaries or otherwise within our group of companies, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including to respond to subpoenas, search warrants and similar requests), to enforce any terms of service applicable, and to protect or defend the Services, our rights, and the rights of our users or others.
Over the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by an asterisk) about users for the purposes set out above:
| Category | Recipient categories |
|---|---|
| Identifiers such as basic contact information and some order and account information | Vendors and third parties that perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers) |
| Business information such as order information, purchasing information, and customer support information | Sales and marketing partners |
| Internet activity or other similar network activity, such as usage data | Affiliates |
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
User-generated content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit User-Generated Content to a public area of the Services, such Content will be public and accessible to anyone.
We do not control who will have access to the information you choose to make available to others, and we cannot guarantee that parties who have access to this information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make public, or the accuracy, use or misuse of any information you disclose or receive from third parties.
Third Party Sites and Links
Our site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of any information found on such sites. Information you provide in public or semi-public locations, including information you share on third party social networking platforms, may also be visible to other users of the Services and/or users of such third party platforms without limitation on their use by us or by a third party. Our inclusion of such links does not in itself imply an endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.
Children's data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion.
As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years old.
Security and retention of your information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. Additionally, any information you send to us may not be secure in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information with us.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies .
Your rights and choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may deny your request as permitted by law.
- Right of access/knowledge. You may have the right to request access to the personal information we hold about you, including details of the ways in which we use and share your information.
- Right of deletion. You may have the right to request that we delete the personal information we hold about you.
- Right of correction. You may have the right to request that we correct inaccurate personal information we hold about you.
- Right of portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of processing: You may have the right to ask us to stop or restrict our processing of your personal information.
- Withdrawal of consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Apple : You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Managing communication preferences: We may send you promotional emails, and you can unsubscribe at any time by using the unsubscribe option displayed in our emails to you. If you unsubscribe, we may still send you non-promotional emails, such as those about your account or orders you have placed.
You can exercise any of these rights where indicated on our site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. Subject to applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an Agent, we will require that the Agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
complaints
If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or to lodge your complaint with your local data protection authority.
International users
Please note that we may transfer, store and process your personal information outside of the country where you live, including to the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contract issued by the relevant competent authority in the United Kingdom, unless the transfer data is to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@dressonheels.com or contact us at Dress on heels, 71-75 Shelton Street, London WC2H 9JQ, United Kingdom.